Retail & E-Commerce

Customer service is at the heart of Retail

Excellent customer service is a must today. Customers need answers to their queries immediately, and they want to have solutions to their problems quickly.

Liveware Labs, you can provide your customers with fast and personalized service to engage your clients anytime and anywhere they may be.

Customer satisfaction equates to happy customers, which can mean an increase in sales.

Our solution will provide your customers with digital and voice channels to connect with you and your Liveware Labs in real-time. We provide inbound and outbound call handling services. Our system routes calls to the right agent.

We offer 24/7 automated self-service solutions that will improve customer experience, as they find answers to their basic questions, which leave agents to handle more complex issues.

Do you want
• 24/7 Support
• Increase Customer Support Satisfaction
• Build a customer service team
• A team to handle the overload
• To reduce your overheads
Our team is ready to help you build your team and help grow your business.

Get in touch and discover what we can do for you.

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    Contact us

    We would love to hear about your outsourcing needs and tell you more about what we do. Let’s talk.