Join our team
Welcome to the Liveware Labs Careers page
Your resume
It’s all too common in this day and age to send through a copy of your resume knowing that it may never see a human being.
Whilst we use the very best online recruitment software, rest assured we know that human touch is paramount to finding the right people.
Our recruitment team oversees the resume parsing process to ensure no information is overlooked or any techy issues occur; every single resume is seen and vetted by one of our experts.
That being said, we have some handy tips that may help you stand out in the sea of job seekers when reaching out to us for that perfect job:
- Make sure your contact information including email and phone number are up to date on your resume regardless of the channel you apply through.
- Use reverse chronological order when highlighting your experience. You should start with the most recent employment and work your way back to no more than 15 years.
- Keep the structure and layout very clear and easy to read. We love to see personality shine in a resume but if the font is too small or unprofessional, you may not make the impression you were hoping for.
- Submit your resume in a format that doesn’t allow for any editing. Otherwise, you will have spent hours crafting your masterpiece just to allow a job seeker platform to change the format and all of your hard work.
- Finally, at Liveware Labs we don’t require a stuffy cover letter. We will take the time throughout the interview process to understand what sets you apart, makes you tick and why you will be perfect for the role and our company.
Preparation is key
Your nerves may settle (a little) if you go into the interview armed with information. We recommend that you familiarise yourself with our culture by spending time on our website and visiting our LinkedIn profile.
Take some time to prepare how you’d like to introduce yourself but remember we want to get to know your best self, so be natural. There is no need to start with the personal details we can read on your resume, but we would love to know about your previous experiences and how they relate to the role you’re applying for.
A little research goes a long way, so take a look at relevant interview questions that would relate to your role and think about how you would answer them with specific examples.
The world has changed and face to face interviews aren’t always possible but when connecting with one of our talent experts remotely, don’t read off your resume or a written script thinking they won’t notice. Instead, let your personality shine through and showcase your confidence!
Don’t be afraid to ask questions. We encourage fact-finding so prepare your questions in advance and ask away!
Later on in the process, you may be asked back for another interview with the client. Remember, you will be interviewing for a position where you’ll be offering your services to this client. We suggest that you do your homework and understand what their business is all about.
The Interview Process
Our interview process is quite simple but keep an eye on your emails as most of the communication is done via this channel.
We know life can be hectic, so we make things simple with a two interview process!
Once you are selected, we will send you an email allowing you the flexibility to schedule an initial interview at a time that suits you! Simply click on the link in the email, and choose an available slot in our recruitment calendar.
Your first interview will be with a friendly Liveware Labs recruitment expert who will take the time to hear your story and understand not only what you can bring, but what you are looking for from an employer as well. We know this is a two-way street.
After impressing us with your super resume, awesome skills and the right attitude we will organise a second interview for you directly with the client. These interviews are generally between 20 – 40 minutes long and are the final stage of the interview process.
We know that circumstances change, so if you decide the role is no longer for you, cancel the interview yourself in the calendar. It’s as simple as that!
FAQ
Well, you’ve come to the right place. You can search and apply for all our current opportunities here. You’ll need an up-to-date CV/resume with your current email address and phone number.
We want you to be comfortable so choose something that suits your personality and style. But maybe just steer clear from wearing your pyjamas or loungewear.
Generally speaking, the first interview takes between 30 – 45 minutes and the interview with the client takes between 20 – 40 minutes. But of course, each position is different and may require extra time so you can really highlight your experience and skills.
Available job roles
Team Member Testimonials
Liveware treats its employees like family. The welcome has been really great! I also find the company really cool. I have learned a lot in my role and particularly improved my attention to detail. The owners and directors of the company are really easy to approach. I am glad that I am part of Liveware.
I am proud to be a part of Liveware. From the moment I joined the team, I was welcomed with open arms and a genuine sense of belonging. Working here isn't just about having a job; it's about being a part of a community that values growth and making a real impact. Liveware paves the way and opens up opportunities for me to be trained and meet clients overseas. The management is invested in my success, willing to go beyond to support me in reaching my goals, push my boundaries, and allow me to contribute meaningfully. I am grateful for the opportunities I've been given here at Liveware. I appreciate the trust and confidence in allowing me to represent the company. I'm excited to continue growing with this amazing team and contributing to our shared success.
Liveware takes chances on people and I have experienced this firsthand. The recruitment process was smooth; I was hired a week after I submitted my application, and Liveware looked at my skills and potential rather than my lack of BPO experience. I am truly grateful for Liveware.
I’m glad that I stumbled upon the hiring ads for Liveware Labs. I found a role that fits my qualities. I like what I do as a Contract Analyst as it's challenging, and I get to learn new things every day. Liveware makes sure to provide any assistance so that we can perform our role well. Most of all, Liveware Labs encourage its employees to provide feedback that makes us feel heard.
What truly stands out for me is Liveware's commitment to fostering strong relationships. Throughout our employment, I have witnessed their willingness to listen to feedback, adapt to changing needs, and collaborate seamlessly to achieve mutual goals. This level of communication and partnership has made the journey with Liveware not just productive, but enjoyable. Thank you, Liveware, for your exceptional work and for making a positive impact on all of your employees. I am honored to have the opportunity to be a part of this company and look forward to witnessing our continued success.
Working with Liveware has been an incredible experience. From the day I had my interview to orientation, up to this point. Everything was just smooth. The onboarding is really great too. It gives you an idea of what the company is about, the mission and vision, the people, and the culture. Liveware is also supportive of a work-life balance. They make sure that you are well personally and provide you the support professionally. I had been entrusted with great opportunities early on and that helped me hone my skills and knowledge. With that, I will always be thankful to Liveware for trusting and giving me this wonderful opportunity.
