Travel & Hospitality

we have a deep passion for travel

Our people are experienced travel enthusiasts. That is why we offer so many services to the travel industry. We know first-hand how to manage flights, hotel bookings, cruising, activities, transfers and travel insurance.

We know what it takes to deliver excellent customer service, develop future-ready travel technology, and manage your suppliers! 

Are you still managing your Customer Service, Content Management, Finance, Ticketing, and Development locally? Then Liveware Labs could be your business partner to scale your business without limitation.

Travel Is What We Do Best

Multi-channel customer service

A cost-effective solution to improve your bottom line and increase efficiencies.

Travel Operations

Ticketing, Reconciliations, Refunds processes, Booking management

Content management

Are you still mapping your third-party suppliers to your hotels? Does your business need high quality content?

Manage Directly Contracted Hotels

Rates, cancellation policies, child policies, taxes, resort fees, block-outdates, stop sells and all that comes with managing contracts is like a second nature to us.

Customer service at a cost-effective rate

Our 24/7 Customer Care teams have experience with the latest CX technologies, ready to help your clients. 

We offer multi-channel travel customer service. It is crucial that your clients can reach you whenever they want – however they want. We strive for Customer Satisfaction through Operational Excellence.

We are offering support for all product types to companies globally, including:

• Accommodations
• Flights
• Activities
• Car Rental
• Transfers
• Travel insurance
• Cruise

Book a call with one of our account managers today:

We Work With The biggest vendors in the industry

Working with the market leaders in airline ticketing enables us to service your clients best. 

We continuously educate our staff on all major GDS and travel industry technology. 

Our staff enjoy working in the travel industry and navigate through relocations, refunds, new bookings, and ticketing like it is their backyard.  

Why spend your cash flow on operations locally, when we can do it for 30% of the costs? 

Get in touch and discover what we can do for you.

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Contact us

We would love to hear about your outsourcing needs and tell you more about what we do. Let’s talk.